MD RUHUL AMIN
IT & Digital Transformation | Microsoft 365 Administrator | ERP & HRM Systems | IT Infrastructure | IT Operations | Process Improvement | End-User Support | Ven
@ruhul · BANGLADESH · 0 connections · 0 followers
About
I am an IT & Digital Transformation Coordinator with 8+ years of experience in delivering technology solutions that enhance business performance, improve operational efficiency, and support digital transformation initiatives. My expertise includes Microsoft 365 Administration, ERP & HRM Systems Support, IT Infrastructure & Operations, Business Application Support, IT Service Management, Vendor Management, IT Procurement, Documentation & SOP Development, and Digital Workplace Enablement.
Beyond technical operations, I am passionate about Learning & Development. I coordinate internal training initiatives by conducting Training Needs Assessments (TNA), organizing learning programs, delivering IT awareness and cybersecurity awareness sessions, and providing structured onboarding training for new employees. My goal is to help employees confidently adopt technology and maximize the value of digital tools. I enjoy solving complex technical challenges, streamlining business processes through technology, and collaborating with cross-functional teams to deliver practical, scalable, and business-focused IT solutions. I believe technology should not only support business operations but also empower people, foster innovation, and drive continuous improvement.
Core Competencies
• Digital Transformation
• Microsoft 365 Administration
• ERP & HRM Systems Support
• IT Infrastructure & Operations
• Business Application Support
• IT Leadership & Team Development
• Learning & Development
• Training Needs Assessment (TNA)
• IT & Cybersecurity Awareness
• Vendor Management & IT Procurement
• Documentation & SOP Development
• Process Improvement
Beyond technical operations, I am passionate about Learning & Development. I coordinate internal training initiatives by conducting Training Needs Assessments (TNA), organizing learning programs, delivering IT awareness and cybersecurity awareness sessions, and providing structured onboarding training for new employees. My goal is to help employees confidently adopt technology and maximize the value of digital tools. I enjoy solving complex technical challenges, streamlining business processes through technology, and collaborating with cross-functional teams to deliver practical, scalable, and business-focused IT solutions. I believe technology should not only support business operations but also empower people, foster innovation, and drive continuous improvement.
Core Competencies
• Digital Transformation
• Microsoft 365 Administration
• ERP & HRM Systems Support
• IT Infrastructure & Operations
• Business Application Support
• IT Leadership & Team Development
• Learning & Development
• Training Needs Assessment (TNA)
• IT & Cybersecurity Awareness
• Vendor Management & IT Procurement
• Documentation & SOP Development
• Process Improvement
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